Agenda

Monday, November 27

3:00 pm-7:00 pm Ballroom Foyer	Registration \| Info Desk

Tuesday, November 28

7:00 am-5:45 pm Ballroom Foyer	Registration \| Info Desk

PRE CONFERENCE EDUCATION

8:00 am-9:00 am
Montreal 6,7,8

All Ontario Chapter Meeting
NGCOA Canada golf facility members only

8:45 am-9:45 am
Outremont 4

Québec Chapter Meeting
NGCOA Canada golf facility members only

10:00 am-12:15 pm

Women in Golf Summit
All Delegates Welcome (Women & Men)

10:00 am - 11:15 am	Keynote Presentation \| Becky Kellar, four-time Olympian and triple Olympic gold medallist Montreal 1,2,3 Breakout Room
11:30 am - 12:15 pm	Round Table Discussion \| Women only Ville-Marie Salon
11:30 am - 12:15 pm	Round Table Discussion \| Men only Montreal 6,7,8 Breakout Room

presented by

12:30 am-1:15 pm
Montreal 4,5

Lunch

1:30 pm-3:00 pm
Montreal 4,5

Opening Ceremonies | Opening Keynote Speaker

Matt Rolfe, The Future Of Leadership - Resiliency And Momentum In Uncertain Times

presented by

3:00 pm-3:15 pm
Ballroom Foyer

Coca-Cola Pit Stop
Head to the Coca-Cola Pit Stop to fuel up for your next session.

presented by

3:15 pm-4:15 pm

Golf Business Canada Concurrent Breakout Sessions

You’re About To Take Over From Mom And Dad…Now What? Danielle Bergeron-Walsh, CPA, CA, Partner, MNP Ville-Marie Salon
What Golf People Need To Know About Managing F&B James Cronk, President, Golf Industry Guru & Cronk Group Inc. Montreal 1,2,3
Let’s Talk Security for the Small to Medium Business: What's My Plan? Ernie Sherman, President, Fuelled Networks Montreal 6,7,8
Tools to Effectively Determine Marketing ROI Spencer Hadelman, Founder & CEO of Advantage Marketing Bonaventure Salon

presented by

4:15 pm-4:45 pm
Ballroom Foyer

Coca-Cola Pit Stop
Head to the Coca-Cola Pit Stop to fuel up for your next session.

presented by

4:45 pm-5:45 pm

Golf Business Canada Concurrent Breakout Sessions

Leveraging AI For Your F&B Operation: A Path to Increase Sales, Efficient HR and Enhance Customer Experience Jay Ashton, National Brand Activation Manager, Host of The Restaurant Show, Sysco Canada Ville-Marie Salon
The Lifecycle of Your Employees: Important Considerations for Golf Course HR Darcy Michaud, Vice President of HR Services, HR Covered Montreal 1,2,3
Revolutionizing Golf Entertainment: Case Studies of Toptracer in Boosting Revenue and Delighting Golfers Josh Brunner, Regional Sales Manager - Canada, Toptracer Cathy Harbin, PGA of America Board Member and Owner of Pine Ridge Golf Course Montreal 6,7,8 Facilitator: Shawn Hunter, Regional Director-SWO, NGCOA Canada

presented by

5:45 pm-7:45 pm
Montreal 4,5

YOUR ROAD TO THE CUP Opening Reception
Join us for an Opening Reception with the President’s Cup!

presented by

Wednesday, November 29

7:30 am-6:00 pm
Ballroom Foyer

Info Desk

8:00 am-9:15 am
Montreal 4,5

Breakfast & Keynote Speaker

Sustainable Golf - Let’s lead the field!
Kelli Jerome, Executive Director, GEO Foundation for Sustainable Golf

presented by

9:30 am-10:30 am

Golf Business Canada Concurrent Breakout Sessions

Be the Course of the Future NOW: What You Need To Do NOW To Future Proof Your Facility! Jason Wilson, CEO, Gallus Golf Montreal 1,2,3
Eyes In The Sky: Everything Golf Course Operators Need to Know About the Increase in Theft Brennan Turner, Senior Account Executive, Solink Montreal 6,7,8
Driving Success: Unveiling Consumer Spending Insights & Trends Sean McCormick, Vice President, Data Growth Strategy, Moneris Jon Last, President, Sports & Leisure Research Group Ville-Marie Salon

presented by

10:30 am-10:45 am
Ballroom Foyer

Coca-Cola Pit Stop
Head to the Coca-Cola Pit Stop to fuel up for your next session.

presented by coca-cola

10:45 am-12:15 pm
Montreal 4,5

Workshop | YOUR Roadmap To Excellence Workshop: Team engagement, manager and staff retention and guest experience
Matt Rolfe

presented by

12:15 pm-4:15 pm
St. Laurent 1-8

Golf Business Canada Trade Show

LUNCH (on show floor)	12:15 pm
PRIZING	on the hour
GRAND PRIZE	4:15 pm

GRAND PRIZE | trip for four (4) including airfare and hotel to Disney World in Orlando, Florida. Must be in attendance to win!

presented by

4:15 pm-6:00 pm

Put your feet up after a long day before the evening festivities begin

6:00 pm-6:15 pm

Meet at the bottom of the escalator (meeting room level) to board the bus

6:15 pm until late
Espace Gare Viger
735 Berri Street
Montreal

A Night of Masked Illusions

Get ready to embark on a mesmerizing journey filled with astonishing magic, thrilling performances, and an exquisite dinner that will leave your taste buds enchanted.

Dress code: Wear Your Masquerade Mask

presented by

Thursday, November 30

7:30 am-1:30 pm
Ballroom Foyer

Info Desk

8:00 am-9:15 am
Montreal 4,5

Breakfast | Annual General Meeting

9:15 am-9:30 am
Ballroom Foyer

Coca-Cola Pit Stop
Head to the Coca-Cola Pit Stop to fuel up for your next session.

presented by

9:30 am-10:30 am

Golf Business Canada Concurrent Breakout Sessions

It's All Fun And Games Until Someone Loses An Eye! How To Create A Culture Of Safety At Your Facility James Cronk, President, Golf Industry Guru & Cronk Group Inc. Montreal 1,2,3
Mastering Food Costs In The Age Of Inflation Jay Ashton, National Brand Activation Manager, Host of The Restaurant Show, Sysco Canada Montreal 6,7,8
Maximizing Revenue Through Dynamic Pricing: It's No Longer Just For Airlines And Hotels PANEL Danielle Seabrook, Director of Operations, Canadian Golf & Country Club Fraser Stalkie, Director of Operations, Innerkip Highlands Golf Club Don Rea, Vice President, PGA of America, Owner, Augusta Ranch Golf Course, Mesa, AZ Ville-Marie Salon

presented by

10:30 am-11:00 am
Ballroom Foyer

Coca-Cola Pit Stop
Head to the Coca-Cola Pit Stop to fuel up for your next session.

presented by

11:00 am-12:15 pm
Montreal 4,5

Great Canadian Idea Share

Be ready to hear the BEST of the BEST ideas and start making money as soon as next season begins!

All ideas submitted will be posted here on the conference website for your viewing pleasure after the conference – a great idea is just waiting for implementation at your course next year!

presented by

12:15 pm-1:00 pm
Montreal 4,5

Lunch

1:00 pm-2:00 pm
Montreal 4,5

Golf Business Canada Town Hall
DRIVEN TO SUCCEED: A ROADMAP TO AMERICAN EXCELLENCE

Join our moderator, NGCOA Canada CEO Jeff Calderwood, and our American Dream Team of leading industry panelists, as we navigate the fast lane to your golf business success!

PANEL

Don Rea Jr., PGA, PGA of America Vice President and Owner of Augusta Ranch Golf Club
Jay Karen, CEO, NGCOA (USA)
Cathy Harbin, PGA of America Board Member and Owner of Pine Ridge Golf Course
Fred Palmer, Vice President, Golf Business Development and Industry Relations, Club Car
Jon Last, President, Sports & Leisure Research Group

2:00 pm-2:30 pm
Montreal 4,5

Closing Ceremonies
Grand Prizes to be drawn:
Trips | Prizes | MORE