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Agenda

Agenda

Each delegate registration includes all education, trade show, and social events excluding Wednesday Night Dinner & Entertainment event.

Monday, November 27
3:00 pm-7:00 pm
Ballroom Foyer
Registration | Info Desk
 
 
Tuesday, November 28
7:00 am-5:45 pm
Ballroom Foyer
Registration | Info Desk  

PRE CONFERENCE EDUCATION

8:00 am-9:00 am
Montreal 6,7,8
All Ontario Chapter Meeting
NGCOA Canada golf facility members only
 
8:45 am-9:45 am
Outremont 4
Québec Chapter Meeting
NGCOA Canada golf facility members only
 
10:00 am-12:15 pm Women in Golf Summit 
All Delegates Welcome (Women & Men)
 
10:00 am - 11:15 am Keynote Presentation | Becky Kellar, four-time Olympian and triple Olympic gold medallist
Montreal 1,2,3 Breakout Room 
11:30 am - 12:15 pm Round Table Discussion | Women only
Ville-Marie Salon
11:30 am - 12:15 pm Round Table Discussion | Men only
Montreal 6,7,8 Breakout Room 
presented by
12:30 am-1:15 pm
Montreal 4,5
Lunch  
1:30 pm-3:00 pm
Montreal 4,5

Opening Ceremonies | Opening Keynote Speaker 

Matt Rolfe, The Future Of Leadership - Resiliency And Momentum In Uncertain Times 

presented by
Kubota
3:00 pm-3:15 pm
Ballroom Foyer
Coca-Cola Pit Stop
Head to the Coca-Cola Pit Stop to fuel up for your next session.
presented by coca-cola 2023
3:15 pm-4:15 pm

Golf Business Canada Concurrent Breakout Sessions 

You’re About To Take Over From Mom And Dad…Now What?
Danielle Bergeron-Walsh, CPA, CA, Partner, MNP
Ville-Marie Salon
What Golf People Need To Know About Managing F&B
James Cronk, President, Golf Industry Guru & Cronk Group Inc.
Montreal 1,2,3
Let’s Talk Security for the Small to Medium Business: What's My Plan?
Ernie Sherman, President, Fuelled Networks
Montreal 6,7,8
Tools to Effectively Determine Marketing ROI
Spencer Hadelman, Founder & CEO of Advantage Marketing
Bonaventure Salon
presented by
club car
4:15 pm-4:45 pm
Ballroom Foyer
Coca-Cola Pit Stop
Head to the Coca-Cola Pit Stop to fuel up for your next session.
presented bycoca-cola
4:45 pm-5:45 pm

Golf Business Canada Concurrent Breakout Sessions 

Leveraging AI For Your F&B Operation: A Path to Increase Sales, Efficient HR and Enhance Customer Experience
Jay Ashton, National Brand Activation Manager, Host of The Restaurant Show, Sysco Canada
Ville-Marie Salon
The Lifecycle of Your Employees: Important Considerations for Golf Course HR
Darcy Michaud, Vice President of HR Services, HR Covered
Montreal 1,2,3
Revolutionizing Golf Entertainment: Case Studies of Toptracer in Boosting Revenue and Delighting Golfers
Josh Brunner, Regional Sales Manager - Canada, Toptracer
Cathy Harbin, PGA of America Board Member and Owner of Pine Ridge Golf Course

Montreal 6,7,8

Facilitator: Shawn Hunter, Regional Director-SWO, NGCOA Canada

 

presented by
club car
5:45 pm-7:45 pm
Montreal 4,5
YOUR ROAD TO THE CUP Opening Reception
Join us for an Opening Reception with the President’s Cup!
 
presented by
rain bird
Wednesday, November 29
7:30 am-6:00 pm
Ballroom Foyer
Info Desk  
8:00 am-9:15 am
Montreal 4,5
Breakfast & Keynote Speaker 

Sustainable Golf - Let’s lead the field!
Kelli Jerome, Executive Director, GEO Foundation for Sustainable Golf
presented by
Entegra
9:30 am-10:30 am

Golf Business Canada Concurrent Breakout Sessions 

Be the Course of the Future NOW: What You Need To Do NOW To Future Proof Your Facility!
Jason Wilson, CEO, Gallus Golf
Montreal 1,2,3
Eyes In The Sky: Everything Golf Course Operators Need to Know About the Increase in Theft
Brennan Turner, Senior Account Executive, Solink
Montreal 6,7,8
Driving Success: Unveiling Consumer Spending Insights & Trends
Sean McCormick, Vice President, Data Growth Strategy, Moneris
Jon Last, President, Sports & Leisure Research Group

Ville-Marie Salon
presented by
club car
10:30 am-10:45 am
Ballroom Foyer
Coca-Cola Pit Stop
Head to the Coca-Cola Pit Stop to fuel up for your next session.
presented by coca-cola
10:45 am-12:15 pm
Montreal 4,5
Workshop | YOUR Roadmap To Excellence Workshop: Team engagement, manager and staff retention and guest experience
Matt Rolfe
presented by
Kubota
12:15 pm-4:15 pm
St. Laurent 1-8
Golf Business Canada Trade Show 
 
LUNCH (on show floor) 12:15 pm
PRIZING on the hour
GRAND PRIZE 4:15 pm

GRAND PRIZE | trip for four (4) including airfare and hotel to Disney World in Orlando, Florida. Must be in attendance to win!
presented by
toro
4:15 pm-6:00 pm Put your feet up after a long day before the evening festivities begin  
6:00 pm-6:15 pm Meet at the bottom of the escalator (meeting room level) to board the bus  
6:15 pm until late
Espace Gare Viger
735 Berri Street
Montreal
A Night of Masked Illusions

Get ready to embark on a mesmerizing journey filled with astonishing magic, thrilling performances, and an exquisite dinner that will leave your taste buds enchanted. 

 

Dress code: Wear Your Masquerade Mask

presented by
Moosehead
Thursday, November 30
7:30 am-1:30 pm
Ballroom Foyer
Info Desk  
8:00 am-9:15 am
Montreal 4,5
Breakfast | Annual General Meeting   
9:15 am-9:30 am
Ballroom Foyer
Coca-Cola Pit Stop
Head to the Coca-Cola Pit Stop to fuel up for your next session.
presented by coca-cola
9:30 am-10:30 am

Golf Business Canada Concurrent Breakout Sessions 

It's All Fun And Games Until Someone Loses An Eye! How To Create A Culture Of Safety At Your Facility
James Cronk, President, Golf Industry Guru & Cronk Group Inc.
Montreal 1,2,3
Mastering Food Costs In The Age Of Inflation
Jay Ashton, National Brand Activation Manager, Host of The Restaurant Show, Sysco Canada
Montreal 6,7,8
Maximizing Revenue Through Dynamic Pricing: It's No Longer Just For Airlines And Hotels
PANEL
Danielle Seabrook, Director of Operations, Canadian Golf & Country Club
Fraser Stalkie, Director of Operations, Innerkip Highlands Golf Club
Don Rea, Vice President, PGA of America, Owner, Augusta Ranch Golf Course, Mesa, AZ

Ville-Marie Salon
presented by
club car
10:30 am-11:00 am
Ballroom Foyer
Coca-Cola Pit Stop
Head to the Coca-Cola Pit Stop to fuel up for your next session.
presented by coca-cola
11:00 am-12:15 pm
Montreal 4,5
Great Canadian Idea Share

Be ready to hear the BEST of the BEST ideas and start making money as soon as next season begins!

All ideas submitted will be posted here on the conference website for your viewing pleasure after the conference – a great idea is just waiting for implementation at your course next year!

presented by
Tee-On
12:15 pm-1:00 pm
Montreal 4,5
Lunch  
1:00 pm-2:00 pm
Montreal 4,5

Golf Business Canada Town Hall
DRIVEN TO SUCCEED: A ROADMAP TO AMERICAN EXCELLENCE


Join our moderator, NGCOA Canada CEO Jeff Calderwood, and our American Dream Team of leading industry panelists, as we navigate the fast lane to your golf business success!


PANEL

  • Don Rea Jr., PGA, PGA of America Vice President and Owner of Augusta Ranch Golf Club
  • Jay Karen, CEO, NGCOA (USA)
  • Cathy Harbin, PGA of America Board Member and Owner of Pine Ridge Golf Course
  • Fred Palmer, Vice President, Golf Business Development and Industry Relations, Club Car
  • Jon Last, President, Sports & Leisure Research Group
 
2:00 pm-2:30 pm
Montreal 4,5
Closing Ceremonies
Grand Prizes to be drawn:
Trips | Prizes | MORE