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Golf's Changing Playbook

Meet Our Keynote Speakers

Three Keynotes. Three Fresh Perspectives.

Three industry-leading keynote speakers. Three unique perspectives. Countless ideas you can bring back to your facility.

Jeff Ma, Opening Keynote Speaker

Opening Keynote

Jeff Ma

Double Down on Innovation

The real-life inspiration behind 21, Jeff Ma shares how data, innovation and challenging conventional thinking can help golf operators uncover new opportunities and gain a competitive edge.

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Jeff Stipec, Breakfast Keynote Speaker

Breakfast Keynote

Jeff Stipec

The Anatomy of an Unforgettable Experience

Drawing on decades of leadership in golf, hospitality and professional sports, Jeff Stipec explores the operational details that transform good guest experiences into unforgettable ones.

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Tod Maffin, Closing Keynote Speaker

Closing Keynote

Tod Maffin

Relentless Decency

End the conference with a fresh perspective on leadership as Tod Maffin combines history, humour and storytelling to explore what it means to lead with confidence, integrity and purpose.

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A First Look at the Education Lineup

What’s in the Playbook for Victoria?

From technology and marketing to operations and profitability, this year’s education will tackle the opportunities and challenges shaping the business of golf. Here’s an early look at some of the topics and conversations you can expect.

Course Operations

The Future of Turf

Technology, Automation & the Next Generation of Course Maintenance

Risk & Operations

Hidden Liabilities

Identifying and Mitigating Risk Before It Becomes a Problem

Marketing

Fairways to Followers

Using Influencers & Content Creators to Drive Awareness and Tee Times

Marketing & Revenue

From Attention to Tee Times

Marketing Strategies That Convert Interest Into Revenue

Advocacy

Beyond the Clubhouse

Why Government Relations Matter and How to Make Your Voice Heard

Retail

The Modern Pro Shop

Rethinking Retail for Today’s Golfer

Technology

The Cutting Edge of Golf Technology

What’s Powering Golf’s Future

Data & Profitability

The Business Scorecard

Using Your Data to Drive Smarter Decisions and Greater Profitability

Revenue

Beyond the Green Fee

Strategies to Increase Spend Per Golfer

Food & Beverage

The F&B Playbook

Building a More Profitable, Efficient & Guest-Focused Operation

This is just the first look. These education previews highlight some of the themes taking shape for Victoria, with full session details, speakers and more programming still to come.

View the preliminary agenda