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Golf's Changing Playbook

Conference Education

Insights That Deliver Real Results

This year’s education program brings together big-picture thinking and practical takeaways designed for today’s golf operators.

From keynote perspectives to sessions covering operations, marketing, technology, revenue and more, Victoria will give you new ideas to take back to your facility and put into action.

More Ways to Learn

Concurrent Education Sessions

Build your own conference experience with concurrent sessions exploring the challenges, opportunities and ideas shaping golf operations today. Choose the conversations most relevant to you and your team throughout the program.

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Presented by Club Car

Meet Our Keynote Speakers

Three Keynotes. Three Fresh Perspectives.

From innovation and guest experience to leadership, three keynote speakers will bring distinct perspectives to the stage in Victoria.

Jeff Ma, Opening Keynote Speaker

Opening Keynote

Jeff Ma

Double Down on Innovation

The real-life inspiration behind 21, Jeff Ma shares how data, innovation and challenging conventional thinking can help golf operators uncover new opportunities and gain a competitive edge.

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Jeff Stipec, Breakfast Keynote Speaker

Breakfast Keynote

Jeff Stipec

The Anatomy of an Unforgettable Experience

Drawing on decades of leadership in golf, hospitality and professional sports, Jeff Stipec explores the operational details that transform good guest experiences into unforgettable ones.

Presented by BrettYoung
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Tod Maffin, Closing Keynote Speaker

Closing Keynote

Tod Maffin

Relentless Decency

End the conference with a fresh perspective on leadership as Tod Maffin combines history, humour and storytelling to explore what it means to lead with confidence, integrity and purpose.

Presented by Entegra
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Concurrent Education Topic Teasers

A Sneak Peek at What’s in the Playbook

Here’s an early look at some of the topics and conversations taking shape for Victoria. Full session details, speakers and more programming will continue to be announced.

Presented by Club Car
Course Operations

The Future of Turf

Technology, Automation & the Next Generation of Course Maintenance

Risk & Operations

Hidden Liabilities

Identifying and Mitigating Risk Before It Becomes a Problem

Marketing

Fairways to Followers

Using Influencers & Content Creators to Drive Awareness and Tee Times

Marketing & Revenue

From Attention to Tee Times

Marketing Strategies That Convert Interest Into Revenue

Advocacy

Beyond the Clubhouse

Why Government Relations Matter and How to Make Your Voice Heard

Retail

The Modern Pro Shop

Rethinking Retail for Today’s Golfer

Technology

The Cutting Edge of Golf Technology

What’s Powering Golf’s Future

Data & Profitability

The Business Scorecard

Using Your Data to Drive Smarter Decisions and Greater Profitability

Revenue

Beyond the Green Fee

Strategies to Increase Spend Per Golfer

Food & Beverage

The F&B Playbook

Building a More Profitable, Efficient & Guest-Focused Operation

This is just the first look. These education previews highlight some of the themes taking shape for Victoria, with full session details, speakers and more programming still to come.

View the preliminary agenda

More Is Still to Come

Exciting updates are being added every day. Explore the preliminary agenda to start planning your time in Victoria, and stay tuned as more speakers, sessions and program details are announced.